Job Title: Call Center Representative (JN -112024-381853)
Company Name:
Ultimate Staffing Services
Location:
West Palm Beach, FL United States
Position Type:
Full Time
Post Date:
11/10/2024
Expire Date:
01/23/2025
Job Categories:
Customer Service and Call Center
Job Description
Call Center Representative (JN -112024-381853)
Ultimate Staffing is currently partnered with one of the countries top Call Centers and we are currently looking to hire a full-time Customer Service Representative who is a highly reliable motivated individual to join our call center team in West Palm Beach, FL.
Customer Service Representative Responsibilities:
Handle inbound and outbound calls in a professional manner
Provide excellent customer service to clients
Follow call scripts and procedures accurately
Meet or exceed call quotas and sales goals
Maintain a high level of professionalism and confidentiality
Always adhere to company policies and procedures
Customer Service Representative Requirements:
Flexibility to work different shifts including evenings and weekends Must be available to work the closing shift from 12:00 pm to 8:30 pm
Ability to work rotational Saturdays from 9:00 am to 5:00 pm
Punctuality and reliability are essential
Must limit unplanned schedule interruptions such as arriving late, leaving early, or calling out
Excellent communication and interpersonal skills
High school diploma or equivalent
Customer Service Representative Compensation & Detail:
$16/hr.
T-H
Hours are from 1200pm-8:30pm M-F & every other Saturday from 9am-5:30pm!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.