Summer 2023 Internship - Operations Job Description Functional Areas
*During the application process, you will list which function(s) you want to pursue for an internship opportunity.
Asset Services & Trade Support Corporate Actions, Pricing, Security Processing, Equity & Fixed Income Trade Support
Cash & Lending Services Margin, Treasury Operations, Securities Based Lending, Cash Management
Administration & Solution Services Cost Basis, Performance Reporting, Retirement Services, Management Reporting, Capacity Plans & Business Administration, Tax & Client Reporting, Control & Reconciliation
Client Onboarding & Product Services Account Transfers, Transition Services, New Accounts, Document Processing, Document Imaging, Annuities, Mutual Funds, Alternative Investments, Investment Advisor Operations
What will you do?
Process transactions and data entry, while also assisting with reporting and quality checks.
Provide exceptional customer service support for individuals requiring research and problem resolution. Deliver solutions by using resources and address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate.
Reduce risk or increase efficiencies by suggesting process changes and system modifications.
Perform other duties and responsibilities as assigned.
Final Presentation to leadership on a potential opportunity to increase efficiencies, elevate service or reduce risk
What do you need to succeed?
Must-have Sophomore, Junior or Senior (graduation dates May 2023 – May 2025) with a degree granted or expected in Business Administration, Finance, or another business-related discipline.
Effective problem identification, analytical, and resolution skills along with proficient computer skills in Windows-based software products. Effective exceptions based processing skills.
Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail.
Business, finance, customer service and/or accounting/bookkeeping experience.
Ability to handle multiple priorities in a fast-paced and deadline driven environment.
Ability to work 40 hours per week for the duration of the internship, which runs June to August (specific dates may vary) and reports to the Minneapolis, MN office
What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Client First: We will always earn the right to be our clients’ first choice
Collaboration: We win as One RBC
Accountability: We take ownership for personal and collective high performance
Diversity & Inclusion: We embrace diversity for innovation and growth
Integrity: We hold ourselves to the highest standards to build trust
Job Summary We are actively seeking interns to support our Operations functions. Our Summer 2023 Internship Program is 10 weeks long, based in Minneapolis, MN, is a great opportunity to gain valuable work experience to complement your education. Our program includes learning sessions, social outings, volunteer work, career development, networking opportunities, exposure to executive leadership and more.
As an intern in our Operations department with RBC Wealth Management, you will provide service and transaction processing support for the businesses within the organization. In this fast-paced and deadline driven environment, you will assist with providing an excellent service experience to our clients while also helping our team to support the growth of our firm. The work you perform will align with industry standards, and will also enhance our controls and risk oversight model. This is an exciting opportunity with exposure to various areas within the organization.
The 2023 program is based in Minneapolis, MN and runs from June 5th – August 11th.
Minneapolis, Minnesota, United States of America
Student/Coop (duración determinada)
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.