Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wealth and Investment Management (WIM) businesses build enduring client relationships through sound, thoughtful, and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, and both individual and institutional retirement.

The Field Support Manager is responsible for all day-to-day brokerage client support functions across multiple sales locations. Works closely with the Branch and Market Managers to ensure the timely execution and delivery of brokerage transactional and service support functions for clients, Financial Advisors, and Licensed Bankers. Responsible for communicating, implementing, monitoring, and enforcing firm operational policy and procedures, and ensures adherence to these policies and procedures.

The Field Support Manager plays a critical role in assisting Branch and Market Managers to execute the service and support model that allows them to recruit, retain, and develop Financial Advisors, while delivering superior service to clients. This Manager is the primary escalation point of contact for operational and service inquiries from FAs, branches, the back office, clients, and other Support Center Operational associates. The Manager serves as the key contact for operational risk management issues across the Support Center and manages service standards to ensure timely and accurate delivery of operations support. The Field Support Manager recruits, hires, trains, coaches, and manages all field based Client Associates and Support Center Associates.

Position can be located in the following: Iowa Market or Wisconsin Market

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

• Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
• Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

• 5+ years of financial services operations experience
• Successfully completed FINRA Series 7, 9/10 and 63 exams or 7, 9/10 and 66 exams to qualify for immediate registration (or FINRA recognized equivalents)

• Strong client service skills
• Strong attention to detail and accuracy skills
• Effective organizational, multi tasking, and prioritizing skills
• Strong verbal, written, and interpersonal communication skills
• Leadership skills
• Ability to provide leadership to a financial services team
• Ability to process complex transactions and perform extensive research to resolve complex customer issues
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to interact with a diverse team
• FINRA registration including Series 65 (or FINRA recognized equivalents)
• FINRA registration including Series 66 (or FINRA recognized equivalents)

• Knowledge and understanding of financial services industry: branch operations, operational risk management, systems and applications

• Obtaining and/or maintaining appropriate Financial Industry Regulatory Authority (FINRA) license(s) is required for ongoing employment in this position. In addition state registration, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA review process at the time of offer acceptance.
• Registration for FINRA Series 66 or 65 must be completed within 90 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted
• For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required
• Registration for FINRA Series 99 must be completed within 120 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.
• Ability to travel up to 15% of the time

WI-Milwaukee: 100 E Wisconsin Ave - Milwaukee, WI
WI-Milwaukee: 111 E Kilbourn Ave - Milwaukee, WI
IA-West Des Moines: 4344 Corporate Dr - West Des Moines, IA
Wisconsin: Field Rep 002 in WI - Field Rep 002, WI
WI-Field Rep 003: Field Rep 003 in WI - Field Rep 003, WI
Iowa: Field Rep 002 in IA - Field Rep 002, IA
IA-Field Rep 003: Field Rep 003 in IA - Field Rep 003, IA

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.